Personal/Member Assistance Programs
- Face-to-face counseling
- Telephonic counseling
- Childcare services
- Adoption
- Education
- Eldercare services
- Daily living services
- Legal consultation
- Financial consultation
- Web services
- Live connect/Chat
Core Personal/Member Assistance Services
Telephonic Counseling Services
Telephonic counseling services by Master’s and PhD level member assistance program consultants are available around-the-clock, every day of the year. This means that members and their dependents can talk when the time is right for them. No problem is too large or too small.
Short-Term Face-to-Face Counseling
Individual, couple and family counseling will be delivered to individuals and family members by Master’s and PhD level counselors in offices convenient to the member or family member. Multi-lingual counseling options are available to best serve the individual and families.
Management Consultation
Our Personal/Member Assistance services are also specifically designed to provide comprehensive organizational support to the Human Resource department, managers, and executives within your organization. Our goal is to provide you with thoughtful, responsive, and professional management support services that meet your business goals. Our consultants can help managers deal with any workplace issue or concern, from problem individuals to organizational crises.
Referral Services
Through skilled assessment, we will make referrals to the most appropriate resource for the individual’s particular treatment needs and preferences. We have access to an extensive network of Personal/Member Assistance clinicians and community-based resources.
Work-Life Services
Childcare Resource and Referral
AffinityCare’s Child Care Resource & Referral Services takes traditional member benefits to a whole new level. Every individual has personal responsibilities to deal with, so having services like reliable child care consultation and referral services at their fingertips 24 hours a day can be a big help. Simple and easy to use, these services provide them access – either by phone or internet – to the answers they need for their child care issues.
Eldercare Resource and Referral
More and more adults are becoming caregivers to their parents – a role reversal that few are adequately prepared to handle. AffinityCare’s eldercare consultation and referral services put reliable resources at your employees fingertips. Simple and easy to use, these services provide access – either by phone or internet – to get the answers needed for eldercare issues.
Legal Consultation
Whether your employees are looking for information or legal advice, AffinityCare has services that put reliable resources at their fingertips. Simple and easy to use, it provides them with access – either by phone, internet, or face-to-face with our network of attorneys to provide the answers needed for all legal issues.
Financial Consultation
Financial stress is one of the most common concerns today. Our financial professionals can help with financial concerns such as credit card debt, tax planning, retirement planning, and college financing.
Daily Living and Concierge Services
We provide help with any problem related to daily living, such as making travel reservations, finding pet care, or buying holiday gifts. We help simplify and streamline the daily decisions and tasks that can be overwhelming to many people.
