I am a recent survivor of identity theft.  I consider myself a survivor rather than a victim primarily because of the help I received from ID Theft Assist.  When I first received word that my identity had been stolen I did not know what to do.  I immediately began contacting my credit card companies and the credit agencies to determine the magnitude of the problem and to hopefully gain answers on what to do.  I accessed the Federal Trade Commissions website and contacted my local police department.  After contacting ID Theft Assist I found that each of these actions were important to successfully surviving identity theft.  

ID Theft Assist eliminates the guesswork in resolving an identity theft occurrence.  When I first called ID Theft Assist, the representative walked me through the companys procedures for resolving identity theft disputes.  We reviewed my credit report line-by-line to uncover discrepancies and developed a game plan for moving forward. The representative did not just tell me who and where to call, but placed calls and wrote letters to creditors and other agencies on my behalf.  The representative stayed in close contact with me during this time.  He provided me status updates and informed me of correspondence I could expect to receive in the mail.  

For me, working with ID Theft Assist removed the fear and anxiety associated with identity theft.  I had someone on my team with experience that guided me through the process.  ID Theft Assist transformed me from victim to survivor.  When I was working through the process on my own I felt like a victim open to attack, guessing at how to resolve the problem.  With ID Theft Assist, I feel like a survivor.  I feel comfortable that all the damage done has been identified and cured, and all possible points of re-injury with respect to this occurrence has been closed.  ID Theft Assist provides a great service, and I feel very fortunate to be a customer.